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cocorev policies

Clear policies for a privacy-first CRM workflow: GDPR, Data Processing, Legal Notices, and Terms & Conditions, kept simple and practical.
 
 

Terms and Conditions

Effective Date: August 25, 2025

Company: cocorev  

Website: https://www.cocorev.com  

Contact: legal@cocorev.com

Welcome to cocorev!

These Terms and Conditions govern your use of our co-selling platform. By using our services, you agree to these terms. We've written them in plain language to make them easy to understand.

What We Do

cocorev is a co-selling platform that helps businesses connect and collaborate through HubSpot integrations. We facilitate partnerships by connecting HubSpot portals and enabling account mapping between companies.

Your Account

 Creating an Account

- Registration: You must provide accurate information when signing up

- Age Requirement: You must be at least 18 years old

- Business Use: Accounts are for business purposes, not personal use

- One Account: One account per business entity

 Account Security

- Your Responsibility: You're responsible for keeping your login credentials secure

- Password Requirements: Use strong, unique passwords

- Two-Factor Authentication: We recommend enabling 2FA when available

- Immediate Notification: Let us know immediately if you suspect unauthorized access

 Account Management

- Profile Updates: Keep your company information current

- Account Transfer: Don't transfer your account to others

- Account Closure: You can close your account at any time

- Data Recovery: We'll help you recover your data before closure

Our Services

 What We Provide

- HubSpot Integration: Connect your HubSpot portal with partner companies

- Account Mapping: Find overlapping companies between partner portals

- Partner Management: Tools to manage your co-selling relationships

- Analytics: Insights into your partnership activities

 Service Availability

- Best Effort: We strive for 99.9% uptime but can't guarantee it

- Maintenance: We may need to perform maintenance that affects service

- Updates: We regularly improve our platform with new features

- Third-Party Dependencies: Our service depends on HubSpot, Firebase, and other providers

 Service Limitations

- Fair Use: Use our services reasonably and don't abuse them

- API Limits: Respect rate limits and usage guidelines

- Data Volume: Large datasets may take longer to process

- Feature Availability: Some features may not be available in all regions

HubSpot Integration

 OAuth Authorization

- Your Permission: You explicitly authorize us to access your HubSpot data

- Limited Scope: We only access data necessary for our services

- Your Control: You can revoke access at any time through HubSpot

- Data Security: We protect your HubSpot data as if it were our own

 Data Sharing

- With Partners: Company overlap data is shared only with your explicit consent

- Your Control: You decide what information to share with partners

- Transparency: You can see exactly what data is being shared

- Revocation: You can stop sharing data with specific partners at any time

 HubSpot Terms

- Compliance: You must comply with HubSpot's terms of service

- Data Accuracy: Ensure your HubSpot data is accurate and up-to-date

- Authorized Use: Only use HubSpot data for legitimate business purposes

- Respect Limits: Don't exceed HubSpot's usage limits or API quotas

Partner Relationships

 Finding Partners

- Our Role: We facilitate connections but don't guarantee successful partnerships

- Your Decisions: You choose which companies to partner with

- No Endorsement: Partner connections don't constitute our endorsement

- Due Diligence: Conduct your own research before entering partnerships

 Managing Partnerships

- Communication: Maintain open communication with your partners

- Data Sharing: Only share data that partners have agreed to receive

- Conflict Resolution: Work directly with partners to resolve issues

- Partnership Terms: Establish clear terms for your business relationships

 Ending Partnerships

- Your Choice: You can end partnerships at any time

- Data Cleanup: We'll help remove shared data when partnerships end

- Communication: Notify partners before ending relationships

- Professional Conduct: End partnerships professionally and respectfully

Acceptable Use

 What You Can Do

- Business Use: Use our platform for legitimate business purposes

- Partner Collaboration: Connect with companies for coselling opportunities

- Data Analysis: Analyze your partnership data to improve results

- Integration: Integrate our services with your existing workflows

 What You Can't Do

- Illegal Activities: Don't use our platform for anything illegal

- Spam or Abuse: Don't send unsolicited messages or abuse our services

- Data Misuse: Don't use partner data for unauthorized purposes

- Platform Interference: Don't interfere with our platform's operation

 Content Standards

- Professional Conduct: Maintain professional behavior on our platform

- Accurate Information: Provide truthful and accurate information

- Respectful Communication: Communicate respectfully with partners

- No Harassment: Don't harass, bully, or intimidate other users

 Data and Privacy

 Your Data

- Ownership: You own your data and content

- Control: You control how your data is used and shared

- Access: You can access, update, and delete your data

- Portability: You can download your data in standard formats

 Our Data Practices

- Privacy Policy: We follow our comprehensive privacy policy

- Data Protection: We protect your data with industry-standard security

- Limited Use: We only use your data to provide our services

- No Selling: We don't sell your personal data to third parties

 Data Sharing

- With Your Consent: We only share data when you explicitly agree

- Service Providers: We may use trusted service providers under strict agreements

- Legal Requirements: We may share data when required by law

- Business Transfers: We may share data in case of company sale or merger

Payment and Billing

 Pricing

- Transparent Pricing: Clear, upfront pricing for all services

- No Hidden Fees: All costs are clearly stated

- Usage-Based: Pricing may vary based on usage and features

- Currency: All prices are in USD, GBP or EUR

 Billing

- Billing Cycle: Monthly or annual billing as agreed

- Payment Methods: We accept major credit cards and other payment methods

- Invoicing: Professional invoices for all transactions

- Taxes: Applicable taxes will be added to your bill

 Refunds and Cancellations

- Satisfaction Guarantee: We want you to be happy with our services

- Refund Policy: Payments are non-refundable, except as required by law.

- Cancellation: You can cancel your subscription at any time

- Pro-rated Refunds: Refunds may be pro-rated based on usage

Intellectual Property

 Our IP

- Platform Rights: We own our platform, code, and technology

- Brand Rights: We own our trademarks, logos, and brand identity

- Content Rights: We own our documentation and marketing materials

- Improvements: We own improvements and modifications to our platform

 Your IP

- Your Content: You own your company information and content

- Your Branding: You own your company name, logo, and trademarks

- Your Data: You own your business data and customer information

- Your Creations: You own content you create using our platform

 License to Use

- Our License: We grant you a license to use our platform

- Your License: You grant us a license to process your data for our services

- Limited Scope: Licenses are limited to what's necessary for our services

- Non-Exclusive: Licenses are non-exclusive and non-transferable

Disclaimers and Limitations

 Service Disclaimers

- No Guarantees: We don't guarantee specific business outcomes

- Third-Party Services: We're not responsible for HubSpot or other third-party services

- Data Accuracy: We process data as provided but don't verify accuracy

- Business Success: Your business success depends on many factors beyond our control

Limitation of Liability

- Direct Damages: We're liable for direct damages up to the total fees you have paid us within the past 12 months.

- Indirect Damages: We're not liable for indirect or consequential damages

- Force Majeure: We're not liable for events beyond our control

- Your Responsibility: You're responsible for your business decisions and actions

 Indemnification

- Your Obligation: You'll defend us against claims related to your use

- Our Obligation: We'll defend you against claims related to our platform

- Cooperation: Both parties will cooperate in defending claims

- Settlement Rights: Neither party can settle claims without the other's consent

Termination

How to Terminate

- Your Right: You can terminate your account at any time

- Our Right: We can terminate accounts for violations of these terms

- Notice: We'll provide reasonable notice before termination

- Immediate Termination: We may terminate immediately for serious violations

What Happens After Termination

- Service Access: You'll lose access to our platform

- Data Retention: We'll retain your data according to our retention policy

- Data Deletion: We'll delete your data within 30 days

- Ongoing Obligations: Some obligations may continue after termination

Data Recovery

- Export Period: You can export your data within 30 days of termination

- Format: Data will be provided in standard, machine-readable formats

- Assistance: We'll help you recover your data before deletion

- No Charge: Data export is free of charge

Changes to These Terms

How We Update

- Advance Notice: We'll notify you 30 days before changes take effect

- Significant Changes: Major changes require your explicit consent

- Minor Updates: Administrative changes may take effect immediately

- Communication Methods: Email, website, and in-app notifications

Your Rights

- Accept Changes: Continue using our services under new terms

- Reject Changes: Stop using our services if you don't agree

- Negotiation: Discuss concerns and find mutually acceptable solutions

- Transition Period: Reasonable time to adjust to changes

 What Constitutes Changes

- Service Modifications: Changes to how our services work

- Pricing Changes: Changes to our pricing structure

- Feature Changes: Addition or removal of platform features

- Legal Updates: Changes required by law or regulation

Dispute Resolution

Preferred Resolution

We prefer to resolve issues through:

  1. Direct Communication - Let's talk it out first
  2. Escalation - Work with management teams
  3. Mediation - Use a neutral third party
  4. Legal Action - As a last resort

Governing Law

These terms are governed by the laws of Ireland.

Jurisdiction

Any legal proceedings will take place in Ireland. 

Class Action Waiver

You agree to resolve disputes individually, not as part of a class action.

Contact Information

General Questions

Email: support@cocorev.com

Legal Matters

Legal Department: legal@cocorev.com

 Support

Technical Support: support@cocorev.com

Customer Success: success@cocorev.com

Miscellaneous

Severability

If any part of these terms is invalid, the rest remains in effect.


Entire Agreement

These terms, along with our Privacy Policy and other policies, represent our complete agreement.

Waiver

Our failure to enforce any term doesn't waive our right to enforce it later.

Assignment

You can't transfer your account or rights without our written consent.

Survival

Some terms survive termination, including those about intellectual property and liability.

*These terms are designed to be fair and clear. We believe in transparency and want you to understand exactly what you're agreeing to. If you have questions, please don't hesitate to reach out to us.